Conditions of Sale
Please read these conditions of sale carefully.
You will be asked to expressly agree to these conditions of sale before you place an order for products from our website.
In these conditions of sale, “we” means Agripellets Ltd (and “us” and “our” will be construed accordingly); and “you” means our customer or potential customer for products (and “your” will be construed accordingly).
(3) Order process
The advertising of products on our website constitutes an “invitation to treat”; and your order for products constitutes a contractual offer. No contract will come into force between you and us unless and until we accept your order in accordance with the procedure detailed below.
In order to enter into a contract to purchase products from us, you will need to take the following steps: (i) you must add the products you wish to purchase to your shopping cart, and then proceed to the checkout; (ii) if you are a new customer, you must enter your details with us and if you wish create an account; if you are an existing customer, you must enter your login details; (iii) once your details are complete or you are logged in, you must select your preferred method of delivery and confirm your order and your consent to these conditions of sale; (iv) you will be transferred to the our payment gateway which will handle your payment; (v) we will then acknowledge your order and send you an order confirmation (at which point your order will become a binding contract) and/or we will confirm by email that we are unable to meet your order and offer you an alternative or a full refund .
We will not file a copy of these conditions of sale specifically in relation to your order. We may update the version of these conditions of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of these conditions of sale for your records.
The only language in which we provide these conditions of sale is English.
Before you place your order, you will have the opportunity of identifying whether you have made any input errors by checking your order. You may correct those input errors before placing your order by amending quantity and delivery information.
(4) The products
Our products specially manufactured straw pellets
Please see our web site for further information.
(5) Price and payment
Prices for products are quoted on our website. The website contains a large number of products and it is always possible that some of the prices on the website may be incorrect. We will verify prices as part of our sale procedures so that a product’s correct price will be stated when you pay for the product.
All prices include standard delivery (please see delivery policy) and appropriate value added taxes where applicable
If you require additional optional delivery services for the products, you will have to pay an additional delivery charge, which will be stated when you order the service.
Payment must be made upon the submission of your order. We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds.
Payment for all products must be made on line through the payment gate way web site
Prices for products are liable to change at any time, but changes will not affect contracts which have come into force.
(6) Your warranties
You warrant to us that:
(a) you are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these conditions of sale;
(b) the information provided in your order is accurate and complete;
(c) you will be able to accept delivery of the products;
(e) you are at least 18 years of age.
(7) Delivery policy
Deliveries will be made by Royal Mail, UK Mail or a pallet courier. The courier will request a signature confirming delivery or/and instructions where to leave the delivery if you are not at the deliver address. Please provide instructions when completing the order form.
UK Mail or the pallet courier may also be able to contact you prior to delivery. Please provide a telephone number and email when completing the order form.
Standard pallet delivery will be by a 7.5t gross truck (18t available on request) with tail-lift to a point as close to the final storage location as possible as determined by access and ground conditions( only level smooth surfaces without stones) . For additional delivery services please request when completing the order form.
For deliveries to Devon and Cornwall, Wales, Scotland, Islands and Ireland additional delivery charges will apply, please contact us by phone or e-mail to make additional payments
We cannot guarantee delivery time and date. We do however guarantee that unless there are exceptional circumstances all deliveries of products will be dispatched within 5 working days of the receipt of payment and the date of our order confirmation.
(8) Risk and ownership
The products will be at your risk from the time of delivery. Ownership of the products will only pass to you upon the later of:
(a) delivery of the products; and
(b) receipt by us of full payment of all sums due in respect of the products (including delivery charges).
We will be entitled to recover payment for the products even where ownership has not passed to you.
(9) “Cooling off” period
Under the Distance Selling Regulations, you may cancel a distance contract to purchase a product or products from us at any time within 7 working days after the day you received the relevant products or products (subject to the limitations set out below).
In order to cancel a contract in this way, you must give to us written notice of cancellation.
If you cancel a contract on this basis, you must promptly return the products to us, in the same condition in which you received them.
If you cancel a contract on this basis, you will be refunded in full (including the cost of sending the products to you). However, you will be responsible for paying the cost of returning the product to us.
If you cancel a contract on this basis and you do not return the products to us, we may recover the products and charge you for the costs we incur in doing so. Similarly, if you return the products at our expense, we may pass that expense on to you.
(10) Statutory rights
Nothing in these conditions of sale affects your statutory rights (including your right to receive a refund in respect of any defective product we sell to you).
If you cancel a contract and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your valid notice of cancellation.
(12) Limitations and exclusions of liability
Nothing in the conditions of sale will: (a) limit or exclude the liability of a party for death or personal injury resulting from negligence; (b) limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party; (c) limit or exclude any liability of a party under Section 12, 13, 14 or 15 of the Sale of Goods Act 1979 or Part I of the Consumer Protection Act 1987; (d) limit any liability of a party in any way that is not permitted under applicable law; or (e) exclude any liability of a party that may not be excluded under applicable law. Any statutory rights which you have as a consumer, which cannot be excluded or limited, will not be affected by the conditions of sale.
The limitations and exclusions of liability set out in this Section [and elsewhere in the conditions of sale]: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the conditions of sale or in relation to the subject matter of the conditions of sale, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
We will not be liable to you in respect of any losses arising out of any event or series of events beyond our reasonable control.
We will not be liable to you in respect of any business losses, such as loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
(13) General terms
Contracts under these conditions of sale may only be varied by an instrument in writing signed by both you and us. We may revise these conditions of sale from time-to-time, but such revisions will not affect the terms of any contracts which we have entered into with you.
If any provision of these conditions of sale is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and such invalid or unenforceable provisions or portion thereof will be deemed omitted.
No waiver of any provision of these conditions of sale, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of these conditions of sale.
You may not assign, charge, sub-contract or otherwise transfer any of your rights or obligations arising under these conditions of sale. Any attempt by you to do so will be null and void. We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising under these conditions of sale, at any time – providing such action does not serve to reduce the guarantees benefiting you under these conditions of sale.
Each contract under these conditions of sale is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract.
Subject to the first paragraph of Section : these conditions of sale contain the entire agreement and understanding of the parties in relation to the purchase of products from our website, and supersede all previous agreements and understandings between the parties in relation to the purchase of products from our website; and each party acknowledges that no representations not expressly contained in these conditions of sale have been made by or on behalf of the other party in relation to the purchase of products from our website.
These conditions of sale will be governed by and construed in accordance with English law, and the courts of England and Wales will have non-exclusive jurisdiction to adjudicate any dispute arising under or in relation to these conditions of sale.
(14) About us
The full name of our company is Agripellets Ltd.
We are registered in England & Wales under registration number 3653770
Our address is Minerva Mill, Alcester, B49 5ET, United Kingdom
You can contact us by calling 01789 761333/66 or by email to email@example.com
Our VAT number is GB 729 347 508
Important Customer Information
Agripellets Ltd aims to provide high quality products. If you have any complaints about the quality of our products please write to us at the address provided on the contact page.
This disclaimer governs your use of our website; by using our website, you accept this disclaimer in full. If you disagree with any part of this disclaimer, you must not use our website.
(2) Intellectual property rights
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.
(3) Licence to use website
You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions below.
You must not:
(a) republish material from this website (including republication on another website);
(b) sell, rent or otherwise sub-license material from the website;
(c) show any material from the website in public;
(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
(e) edit or otherwise modify any material on the website; or
(f) redistribute material from this website except for content specifically and expressly made available for redistribution such as our newsletter
(4) Limitation and exclusion of warranties and liability
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.
To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
Nothing in this disclaimer will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
We cannot guarantee that all animals will not eat our products. We recommend you ask for a small free sample bag or purchase a full trial bag,to test the product with your animal, before placing an order.
We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
We will not be liable to you in respect of any loss or corruption of any data, database or software.
We will not be liable to you in respect of any special, indirect or consequential loss or damage.
We may revise this disclaimer from time-to-time. The revised disclaimer will apply to the use of our website from the date of the publication of the revised disclaimer on our website. Please check this page regularly to ensure you are familiar with the current version.
(6) Entire agreement
(7) Law and jurisdiction
This disclaimer will be governed by and construed in accordance with English law, and any disputes relating to this disclaimer will be subject to the exclusive jurisdiction of the courts of England and Wales.
(8) Registrations and authorisations
Our company registration number is 3653770
Our VAT number is 729 347 508
(9) Our details
The full name of our company is Agripellets Ltd.
We are registered in England and Wales under registration number 3653770
Our address is Minerva Mill, Alcester, B49 5ET, United Kingdom
You can contact us by email to firstname.lastname@example.org
*EnviroCair Veterinary Disinfectant Concentrate used on our PelletBeds products
This disinfectant concentrate product has been approved for disinfection of inanimate surfaces where an approved product is required to be used under the control legislation for the specific disease(s) orders;
– Foot-and-mouth disease at the dilution rate of one part of this preparation plus 20 parts of water;
– Poultry Diseases including Avian Influenza, influenza of avian origin in mammals, Newcastle Disease, paramyxovirus at a dilution rate of one part of this preparation plus 12 parts of water;
This disinfectant concentrate product has also been approved at a dilution of 1 part of this preparation plus 12 parts of water for disinfection of inanimate surfaces where General Orders require the use of an approved disinfectant, but this approval does not apply to disinfection required under the specific control legislation relating to Swine Vesicular Disease or Tuberculosis Disease.
This approval is granted under the Diseases of Animals (Approved Disinfectants) Orders made by the Secretary of State for Environment, Food and Rural Affairs in England, Scottish Ministers in Scotland, and Welsh Ministers in Wales. For confirmation of continuing approval refer to the Defra list of approved disinfectants at
The contents of this container are guaranteed by the manufacturer to be of the same composition and quality as the sample submitted for approval testing.